How the car donation process works
Start with a 2-minute form or call Heritage for the Blind
Your donation begins when you fill out the quick online form or call Heritage for the Blind. You will share basic information about the vehicle, such as year, make, model, location, title status, and whether it runs. You do not need to know the vehicle value or have every repair detail memorized. If the car, truck, van, SUV, motorcycle, RV, or boat is accessible for towing, the team can usually keep the process moving. This first step takes about two minutes and does not obligate you to donate until you are ready.
A coordinator calls back within 1-2 business hours
After your form is submitted, a donation coordinator typically calls back within 1-2 business hours during normal business times. The coordinator confirms your vehicle details, answers questions, and helps select a pickup window that works for your schedule. Houston traffic and neighborhood access can vary, so you can mention gate codes, apartment garages, workplace lots, narrow streets, or special instructions. Pickups are commonly arranged across Greater Houston, including League City, Missouri City, Conroe, Humble, Spring, and Galveston-area communities when available.
Your free tow is scheduled for pickup
In most metro areas, a licensed tow truck can pick up your donated vehicle the same day or next business day, depending on availability. The tow is always free to you. At pickup, you will sign the title over as directed so Heritage for the Blind can process the donation properly. Have the title, keys, and any necessary access ready if possible. You do not have to pay for towing, storage, or transportation. If the vehicle does not run, has a flat tire, or has been sitting, say so upfront.
The vehicle is transported for auction or parts resale
Once the tow truck leaves your Houston-area location, the vehicle is transported to an auction, recycler, or parts reseller, depending on condition and market fit. Some vehicles are sold as running cars; others may be valued for parts or salvage. You do not need to manage repairs, advertising, test drives, title meetups, or buyer negotiations. The goal is to handle the vehicle responsibly and convert it into funding for Heritage for the Blind. This behind-the-scenes sale process is why the full timeline can take a few weeks.
Proceeds support Heritage for the Blind programs
After the vehicle is sold, proceeds go to Heritage for the Blind, a 501(c)(3) nonprofit organization, EIN 58-2164446. Those funds help support services and resources for people who are blind or visually impaired. Heritage also helps connect eligible individuals with benefit information and assistance resources, including SSI, LIHEAP, Medicare Extra Help, Section 8, and related programs. If you or someone you know wants to check possible benefit eligibility, you can visit nhftb.org/finder. Your donated vehicle becomes a practical way to support that mission.
Your tax receipt is mailed after the vehicle sells
After the sale is complete, your tax documentation is mailed to you. If the vehicle sells for more than $500, Heritage for the Blind provides IRS Form 1098-C. If the vehicle sells for $500 or less, you receive a written acknowledgment. The entire donation process, from initial contact to mailed tax receipt, typically takes about 2-6 weeks because pickup, transport, sale, and paperwork must be completed in order. Keep your receipt with your tax records, and speak with a tax professional if you have questions about your deduction.
Key facts about car donation
The online donation form takes about two minutes and asks only for basic vehicle and contact information.
Free towing is available throughout much of Greater Houston, including many neighborhoods and surrounding suburbs.
A coordinator usually calls within 1-2 business hours to confirm details and schedule pickup.
You sign the title at pickup; the tow driver handles vehicle loading and transport.
Tax paperwork is mailed after sale: Form 1098-C over $500, written acknowledgment at $500 or under.
There is no cost to you for towing, processing, transport, or donation paperwork.